Did you ever encounter your customers are screaming over the phone for network or systems
Whether your product is an open-source script, a Web application or a downloadable product, you will need to provide some form of technical support. This article explores the subject based on my long personal experience of of providing technical support, paid and free. Giving technical support at work and in user community has been my life for a number of years now, not because I love doing it but because i have no other choice, toink! Or I just love to help! 🙂
An ls (pronouced as el es) utility appeared in the original version of AT&T UNIX.